Deliver seamless access to virtual care while guiding members to the most appropriate, cost-effective care pathways—improving outcomes and reducing unnecessary utilization.
HealthLynked’s virtual care solution goes beyond traditional telemedicine by combining access with intelligent care navigation.
Members are not only able to connect with providers quickly—they are guided to the most appropriate level of care based on their needs, ensuring better outcomes and more efficient utilization of healthcare resources.
By integrating virtual care into a broader engagement and navigation strategy, HealthLynked helps health plans and provider networks reduce avoidable emergency room visits, improve access to care, and increase in-network utilization.
This approach enhances patient experience while lowering total cost of care—delivering scalable, high-quality care across diverse populations.
How Virtual Care Access Works
Immediate Access to Care
Connect members to licensed providers quickly and efficiently.
Intelligent Care Routing
Direct members to the appropriate care setting—virtual, in-person, urgent care, or specialist.
Integrated Care Navigation
Align virtual visits with broader care plans and provider networks.
Continuous Engagement
Support follow-ups, adherence, and ongoing care coordination.
Measurable Impact
- ↑ Access to Care & Member Satisfaction
- ↓ Avoidable ER & Urgent Care Visits
- ↑ In-Network Utilization
- ↓ Total Cost of Care (PMPM)
- ↑ Care Coordination & Continuity
- ↑ Preventive & Early Intervention Rates
Key Use Cases
Primary Care Access
Provide fast, convenient access to physicians for common conditions.
After-Hours & Urgent Care Diversion
Reduce unnecessary ER visits by offering virtual alternatives.
Chronic Condition Management
Support ongoing engagement and monitoring between visits.
Rural & Underserved Populations
Expand access where provider availability is limited.
Post-Discharge Follow-Up
Reduce readmissions through timely virtual check-ins.
What Makes HealthLynked Different
Navigation-Driven Virtual Care
Not just access—guided decisions on where to receive care.
Integrated with Engagement Layer (ARI)
Connects virtual care with real-time patient guidance.
Payer-Aligned Outcomes
Designed to reduce cost, improve utilization, and enhance outcomes.
Scalable Across Populations
Supports Medicare Advantage, commercial, and ACO models.